<XIAC> Service
Department
XIAC has a service department
that uses equipment of the highest quality to perform complicated fault finding
in electronic product counting machines of many brands. Not a counting machine?
No problem, send us your request and we’ll see what we can do for you.
The PDI-1206 is a very successful and High Tech tool that we
use for several years and is specifically designed to validate the
Cremer CF-1220 memory flap unit. Timing of it's valves and cylinders is very critical and so conventional fault finding in these units is usually a time consuming and expensive job.
The performance of the memory flap unit is of utmost importance to guarantee accurate count results and optimum performance
of your counting machine. The manufacturer does not offer an instrument for
diagnosing these units and companies need to rely solely on visual checks. For
this reason XIAC has designed a Performance Diagnosing Instrument that pinpoints problems in
the unit and guarantees optimum performance. Since 2008 we
offer same diagnosing service for
King TC-8 and
King
TC-12 counters.
Our indoor designed Diagnosing Instrument checks the
following 6 aspects that are related to a correct functioning of the memory
flap unit.
- Power supply to gate control
board
- Compressed air supply to
memory flap unit
- Gate control board
- Valves (electrical and
pneumatic characteristics @ multiple voltage levels)
- Cylinders
- Cylinder buffers (note: faulty
cylinder buffers may cause gates to bounce)
Full detailed checking of the
unit will take approx 30 minutes (single CF-1220), excluding the time it could require to have
cylinders and/or valves replaced. No
machine parts need to be disassembled to perform the diagnoses. An optional
physical inspection of the unit and its components will of course require the
memory flap unit to be disassembled from the machine. XIAC recommends diagnosing
the memory flap unit every 6 months.
We are the only company that has the equipment to perform these diagnoses and
we do this all around the world, you can request a quote by sending email to
services@xiac.com

After completing the
diagnoses, XIAC will place this sticker on your memory flap unit indicating if
it has or hasn’t passed quality assurance. We can replace the faulty parts for
you (we only use genuine Cremer spares), or you can
choose to have them replaced by your fitters.