XIAC Australia supplies spare parts and retrofit upgrades for older Cremer, King and Swiftpack tablet & capsule counting machines. Our focus is not only continuity — it’s functional capability, performance in difficult product conditions, and long-term serviceability.
The key distinction: many manufacturer “upgrades” for older machines are designed to preserve compatibility with legacy control software. XIAC upgrades are designed to extend what the machine can do.
It’s common for manufacturers to support spare parts and limited upgrades for older platforms — but those upgrades are typically aimed at keeping the original control system operating. In practice this can mean newer hardware (for example an updated HMI) is supplied primarily to interface with an older PLC program, without introducing features that were not available when the machine was originally released.
These approaches can be valid when the goal is simply “keep it operating as-is”.
The goal is to extend the service life of good mechanical platforms by modernising what holds them back.
XIAC’s approach to upgrades and spare parts is intentionally aligned with reducing environmental impact — not through slogans, but through engineering choices.
Wherever possible, XIAC designs retrofit solutions that extend the service life of existing machines, reduce unnecessary part replacement, and avoid calendar-based obsolescence. A machine that continues to operate reliably for another 10-15 years represents significantly less material use, less freight, fewer service visits, and less electronic waste than premature replacement or frequent scheduled part changes.
This focus on durability, serviceability, and long-term stability reflects a broader design philosophy: the most sustainable machine is often the one that already exists — provided it can be kept working properly.
XIAC supports spare parts and retrofit upgrade paths for older Cremer platforms including:
CF830 CF1230 CF1220 TQ1220 CVC1220
Note: manufacturer support for older machines typically prioritises keeping legacy control software operating. XIAC can often provide functional upgrades beyond “legacy compatibility” where practical.
The TC8 and TC12 platforms are obsolete. Spare electronic parts (sensors, controllers, and cables) are typically only available through XIAC or through King channels in the UK / Germany (including cases where King sources legacy spares from XIAC).
A common failure mode in older counters is unreliable detection when counting dusty, uncoated tablets. XIAC tablet detection sensors are designed specifically for this, using automatic calibration and detection performance optimised for difficult product conditions.
These sensors are particularly valuable where traditional optical setups drift, false-trigger, or require frequent manual adjustment — especially when dust levels change during a run.
If your machine is mechanically sound but limited by obsolete sensors, discontinued controllers, ageing electronics, or a “frozen-in-time” feature set, XIAC can often provide a practical upgrade path. Sometimes a straightforward spare part is the best fix; sometimes a targeted retrofit is the best long-term answer.
Supporting legacy platforms often prioritises stability, certification history, and minimising changes to proven software. That can limit feature expansion and modernisation on older systems.
No. XIAC supplies spares as well as retrofit solutions. We’ll recommend the simplest option that solves the real problem — whether that’s a replacement part or a functional upgrade.
If the mechanics are sound but you’re fighting obsolete electronics, persistent faults, expensive discontinued modules, or limitations in features/diagnostics, it’s worth discussing options.
Next step: If you want spares, go to the Spares page. If you want advice on whether a retrofit upgrade makes sense, contact us with your machine model, serial (if available), and a brief description of what you’re trying to achieve.